Terms of Service

Using the services of , you agree to abide by our rules. reserves the right to cancel, suspend or discontinue any service in the event of non-compliance with the following below rules. also reserves the right to change or modify the terms of service at any time upon notice to customer.

Acceptable Use Policy

You may not use service for:

  • Child Porn. 
  • Malicious and virus programs hosted in our servers.
  • Botnets and their controllers.
  • Attacks aimed at breaking, disrupting work of other servers or services, spoofing, packet spoofing, port scanning
  • Distribution or storage of any content forbidden on the territory of the location of server you have used.
  • Mining Cryptocurrency
  • Carding and anything related to this



- Shared Servers : allows a maximum of 40% CPU usage limit. You may exceed this limit for no longer than 120 seconds.

- VPS Servers :
You are allowed to use 100% of your CPU , HD resources. If you are looking for more resources (CPU,RAM,) than a VPS Server you will need a dedicated server.

Note :
On Dedicated Servers there is no any limit of usage.


Service   Uptime   and   Guarantee

Although has an excellent record for reliability, we do not offer an uptime guarantee. However, our network and servers are monitored continuously, and are rarely down except for scheduled maintenance and hardware and software upgrades. undergroundprivate reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.


We provide support in English language.. We do not tolerate profanity or offensive language in any form of contact with us. Such behavior will result in warning, shutdown or termination of services. Any direct abuse / threat to any of our staff will result in the immediate termination of your service and no refund will be provided.

Payment   Chargebacks   and   Billing   Disputes does not return money received on account of the service or services activated.
In case of return of unused funds, the refund amount is equal to the amount of unused funds in the account, minus transfer commission costs.
All invoices are generated 8 days prior to the date of payment. In case of an overdue payment, 1 day after the missed payment date, the service or the virtual server is terminated. 3 days after your service has been disabled your service or the virtual server is deleted permanently. does not offer a test period for the virtual server service.
If the client creates an automatic payment profile in order to pay for services automatically, the customer is responsible for the cancellation of this profile when he or she no longer wants to use services.
When you open a dispute with the payment system about refund of the money paid on account for services, we reserve the right to immediately terminate all services without refund. Any threat of a lawsuit against can lead to an immediate shutdown of all provided to you services.

Financial  matters

To contact us about financial issues , please open a ticket to the sales department.

When you open a dispute with the payment system about refund of the money paid on account for services and you have broken the terms of service or abused / threat our staff, we reserve the right to immediately terminate all services without refund. Any threat of a lawsuit against can lead to an immediate termination of all provided to you services.

Fraud prevention

While most of our services are activated immediately after payment is received, we review each payment carefully. We may request a copy of identity card in the event of dispute. Failure to comply may lead to disabling or deleting of the virtual server.


Backups are not guaranteed. Customer is fully responsible for the safety of his own data. We are not responsible for any data loss.

Account   Activation

By activating your account with, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

Every owner of account of hosting service (shared / vps / dedicated / ipv4 etc) of is fully responsible for any of the activities for his account and should have a valid email address or contract form to receive any email from 3rd parties regarding his service on his domain or any other activity and deal with anything matters to his service. Upon registering your account with any of hosting service you automatically agree with the terms of services in this link.

Notice   :

If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem. If any of staff gets threat or insult by any of our customers for a specific reason and if we investigate into this problem and find that the customer was breaking the terms, the account will be suspend & no refund will be given & every conversation will be stopped immediately.

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